CONTACT ME!

If you have any questions or special requests, please contact us via the information below:

 

Email: Michael Dicker Double Reed Services

Tel: 309.454.8438

Cell: 309.825.8831

901 N. School Street

Normal, IL 61761 USA


DOING BUSINESS

Ordering:
If I do not have the instrument or item you desire in stock, I will gladly inform you of the approximate time when it would be available. If you place an order with me for a Renard Oboe or Bassoon, I do not require any advance payment or deposit! A deposit may be required for orders of Fox Bassoons or Oboes depending on options desired.

Once you've placed your order, I will send you a written confirmation including pricing and delivery information. I do my best to deliver when I promise. However, although Fox Products has an excellent record of on-time delivery, over the years there have been some infrequent delays in shipment.

Trial Period:
You will have one week from receipt of your Renard Oboe or Bassoon to try the instrument. At the end of the week I will require either return of the instrument or payment in full.

Should you decide to return the instrument, shipment and insurance will be at your expense. Returned instruments are expected to be in "like new" condition with all included accessories and paperwork.

Payment:
I do not accept credit card payment. No flight miles when you deal with me! The cost for credit card service is rather high for a small, specialized business such as mine. My aim is to save you money and not pass on to you added expenses. Your personal check for the amount of the invoice will be just fine.

Shipping:
I ship via UPS Ground Service fully insured. My prices include shipment and insurance! If you wish Second Day or Overnight, you will be charged for the difference.

Appraisals:
If you've purchased your oboe or bassoon from me, I'm happy to provide a letter to your insurance company at no charge to you stating the replacement value of your new or used instrument. For a nominal fee, I will provide this service to anyone needing an appraisal on a bassoon or oboe.

Tax:
If you are an Illinois resident, I must add 7.5% tax to the cost of your purchase.


 
Thank you for visiting me on the web.
Please let me know if I can help you further,
 
Michael Dicker
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